The information about our customers is an important part of our business, we will not sell or share this information with others, just as described below, and any exchange of this information would be confined with “Adasat” Line Company.
Collecting personal data and how is it used:
By using the application "Adasat" you provide us with certain information, (hereinafter referred to as mentioned below "Personal Data"), which we collect and save to provide the required services and the performance of our contractual obligations, in addition to allowing us to understand the application’s users to improve and develop the application of "Adasat".
The information includes the name, address, phone number, e-mail, invoices and debit card, the date of order, comments by visiting the site.
All information related to any process between us and you through the “Adasat” application, which includes information relating to any purchases of our products or services, and the information you provide to sign up with our application as a registered user (including your account details).
The information you provide us to join in the “Adasat” application services, such as notifications e-mails and newsletters.
Any other information you choose to send to us, visit our contact page to help you in any way.
We may use your personal information that you provide us or that is collected by us as follows:
To register in the site and application "Adasat", and to manage and provide our services as mentioned in "Adasat".
As well as fulfilling our commitment to provide services to you, including the purchases, delivery and prices of products.
To analyze and evaluate your shopping preferences (such as market, customer, product analysis, etc.) to enable us to review, develop and improve our products and services, and enable us to offer you and our agents relevant information through our marketing programs.
We may use your personal information to make decisions about the uses of your device technology, for example, to choose products and services that we believe to be of interest to you through the information we have available automatically. We may disclose these products and services, including special offers, discounts, competitive offers, etc. (This includes the products and services of other competitive companies and institutions) by e-mail or telephone (including automated marketing calls), text messages and other e-mails such as picture messages, mail, etc.
All telephone calls (incoming, outgoing) will be recorded to verify the content and may be used in combination with your records for organizational compliance, quality control, staff training, preventing or detecting criminal activity, and resolving complaints.
Sharing your personal information with others:
While we will do our best to protect and preserve the confidentiality of the information provided to us, we may share your personal data with others, companies, retailers, and organizations providing the services or products we offer you through "Adasat" for the following reasons:
If “Adasat” Line Company is sold to a third party, or the company is merged with a third party, the personal information must be transferred to that party. In this case, it will be required of that party to be careful of your personal information in a manner no less than the care our party has done.
We take all necessary measures to prevent unauthorized access, use, modification, disclosure or destruction of personal information, and any information collected and stored is identified and protected using all available means. “Adasat” Line is not responsible for any unauthorized access by a third party unless such access has occurred due to our negligence or intentional misuse.
Protecting your personal data is important to us, so we take the following precautions to protect your personal information in a better way.
We take the necessary technical and structural precautions to prevent loss, misuse or alteration of your personal information.
We do not have any of your bank information. We only have your personal information such as name, address, phone number, e-mail, and purchases that were purchased from the application only.
We store all your personal data that you provide us in our protected systems and in secret numbers on the server (Amazon).
It's important to emphasize your role by protecting your account or your password on your device, and be sure to exit / log off your account completely when you finish using “Adasat".
Rating the product:
After receiving our product we may send an email to invite you to provide us with your feedback or evaluation on the products you have purchased. In addition, we may ask you if you would like to answer questions related to the product you purchased and which was offered by other agents.
Your comments and feedback may be shared with companies, organizations or websites we deal with to better serve you in the future.
You have the right to receive a copy of your personal information that has been stored in our database and to request your information you need to do the following:
You may send us an e-mail requesting that you do not give personal information for marketing purposes at any time. If you feel that your personal data is incorrect, you can contact us.
Or contact us at Customer Service (+965 22282990)
Above QAR 0
Within 30 days